Heart Soulful Shipping Policy
Processing Time
Each gift is curated and packed by hand in Tucson, Arizona. Please allow 1–2 business days for your order to ship.
Shipping Rates and Delivery
We ship with USPS, UPS, and FedEx, choosing the best carrier for each order. Standard shipping is $12.95 and typically arrives in 4–7 business days from the time you order.
Complimentary Shipping
Orders of $100 or more ship free within the United States.
Need It Sooner?
For expedited delivery, email us at mkh@heartsoulful.com before or right after placing your order, and we’ll send you a quote.
Shipping Destinations
We ship to all 50 states. International shipping is not currently available.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Gift Orders
If you’re sending a gift, your order will arrive ready to give, without a pricing invoice included.
Lost or Delayed Packages
While we carefully package every order, we are not responsible for delays caused by the shipping carrier once a package has left our hands. If your tracking shows a significant delay or your package appears lost, contact us and we’ll help you look into it.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer, though we’re happy to help however we can.
Contact Us
Questions about shipping can be directed to us at mkh@heartsoulful.com.
Last updated: 10/25/2026